After placing your order, you’ll receive a confirmation email letting you know that we’re getting it ready to ship. You can check your order status anytime by clicking “View your order” in the email.

Once your order ships, you’ll receive a separate email with tracking details.

Unfortunately, we’re unable to make any changes once an order has been placed, as each one is sent to print immediately to ensure timely processing.

Please review your order details and shipping address carefully before submitting, and note that all customizations must be reviewed and approved prior to checkout.

Yes, we occasionally offer limited-time discounts and special promotions. Subscribe to our newsletter to be the first to know and enjoy exclusive offers.

Yes — if you’re interested in placing a custom bulk order, please reach out to us directly at hello@ameliorpaper.com. We’d be happy to discuss options that best fit your needs.

Each order is made to order and typically takes 10–12 business days to process and ship.

Once your order ships, you’ll receive an email with tracking details. Shipping times may vary based on your location.

Please note that production times may be longer during the holiday season due to increased order volume.

No, we currently ship within the U.S. only. However, we’re planning to expand international shipping soon. Subscribe to our newsletter to receive the latest updates on availability.

We don’t currently offer express or expedited shipping, but standard shipping is free on all orders.

Kindly note that Amelior Paper is not responsible for lost or stolen packages. If your order is marked as delivered by the shipping carrier but cannot be located, please contact the carrier directly for assistance.

Due to the customized nature of our products, we’re unable to accept returns once an order has been placed.

We kindly ask that you review all product details, customizations, and your shipping address carefully before checkout.

If you have any issues with your order, please contact us at hello@ameliorpaper.com.

We may be able to cancel your order if it has not yet entered production. Please contact us at hello@ameliorpaper.com within 24 hours of placing your order, and we’ll be happy to check the status for you.

Once an order is in production, we are unable to cancel it.

Please note that all cancellations are handled at our discretion.

If you receive a damaged or incorrect order, please contact us at hello@ameliorpaper.com within 7 days of delivery.

To help us resolve the issue quickly, include your order number, a brief description of the issue, and clear photos of the product and packaging. We’ll review your request and arrange a replacement if eligible.

Please note that all refunds are handled at our discretion.

We do not offer product exchanges at this time.